Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy describes how Bright Energy Pros, LLC ("Bright Energy Pros," "we," "us," or "our") collects, uses, and shares personal information. It applies to data collected when you use our website at brightenergypros.com and related services ("Services").

By using our Services, you agree to this Privacy Policy. We may update it periodically, and your continued use indicates your acceptance of any changes.

Information We Collect

Information You Provide:

• Registration details (name, email, password)
• Payment and transaction data
• User-generated content (posts, messages, images)
• Survey responses
• Customer support interactions

Automatically Collected:

• Device and browser info
• IP address, access logs, visited pages
• Location data
• Usage patterns and session data
• Cookies and tracking technologies

Third-Party Sources:

• Connected social media accounts
• Ad network data for analytics and targeting
• Public sources and business partners

How We Use Your Information

• Operate and improve the Services
• Complete transactions and communicate updates
• Personalize content and ads
• Send notices and security alerts
• Respond to inquiries and feedback
• Analyze and improve usage patterns
• Prevent fraud and ensure compliance
• Communicate offers and promotions
• Support user-to-user communication
• Internal research and development
• With your consent, for other purposes

Sharing Your Data

• With service providers under contract
• To comply with legal obligations
• To prevent harm or illegal activity
• During business transfers or mergers
• With your direction or permission
• In anonymized or aggregated form

We do not sell your personal data. We may allow advertising partners to collect information to serve interest-based ads.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Your Choices

Account Info:

Update or delete your account through your profile settings. Some data may persist in backups.

Cookies:

You can disable cookies via your browser. Certain features may be affected. Refer to our Cookie Policy for details.

Communications:

Opt out of promotional emails by clicking unsubscribe. Service-related notices cannot be disabled.

Do Not Track:

We do not currently respond to DNT signals.

Your Data Rights

GDPR (EU Residents):

• Access, correct, delete, or restrict use of your data
• Port your data
• Object to processing
• File a complaint with your regulator

CCPA (California Residents):

• Know what we collect
• Request deletion (with exceptions)
• Opt-out of sale (we don’t sell data)
• No discrimination for exercising rights

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have, contact us immediately.

Security

We use reasonable safeguards but cannot guarantee absolute security. You are responsible for account access credentials.

Data Retention

We keep data as long as necessary for services and legal compliance, unless otherwise required.

International Users

We operate in the U.S. and may transfer data internationally. EU transfers are covered under Privacy Shield commitments.

Third-Party Links

Our Services may link to others. We’re not responsible for their practices. SMS opt-in data is not shared with third parties, except aggregators and service providers.

Changes to This Policy

We may update this policy. The latest version is always posted with the effective date. Continued use means you accept the revised terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@brightenergypros.com